Location and Contact Information
Robert T. Chapa, Sr. Administration Building
Office Hours: 8 AM – 5 PM
1430 Collier St.
Austin, TX 78704
Austin Travis County Integral Care provides community-based behavioral health and developmental disabilities services in Travis County, administering an annual budget of $57 million of local, state and federal funding at 44 physical facilities. Click here to view Integral Care's Functional Organization Chart.
In the last year, Integral Care served more than 22,000 individuals and families, offering numerous services and programs year-round. Individuals receiving services at Integral Care are often in dire need of care and have a single or combined diagnosis of developmental disabilities, persistent mental illnesses, and chemical dependency. Integral Care's programs are administered through the following service areas:
- Adult Behavioral Health
- Child and Family
- Intellectual and Developmental Disabilities
- Psychiatric Crisis Services and Jail Diversion
Services can include psychiatric evaluations, 24-hour crisis interventions, medication treatment, inpatient treatment, employment and vocational services, service coordination, family support and respite care, housing, information and referral, supported living and residential services. Integral Care also provides community services in homes, on the streets or at other sites as needed.
Integral Care was known as the Austin Travis County Mental Health Mental Retardation Center until September 2009, when its name was changed to reflect evolving attitudes and terminology and to honor the dignity of people who seek our services. For more on Integral Care's history, click here.
As of November 2011, Integral Care was accredited by the Joint Commission, ensuring Integral Care's continuous quality improvement and standard of services. Integral Care was also awarded the CEO Cancer Gold Standard accreditation in November for its commitment to employee health, taking extensive, concrete actions in key areas of health and wellness to fight cancer in the workplace. In 2011, Integral Care was selected as one of the Healthiest Employers in Central Texas by the Austin Business Journal.
24/7 Crisis Hotline 512-472-HELP (4357)
Individuals seeking help or services should start by calling the 24/7 Crisis Hotline, a uniform telecommunications system that links all of ATCIC's services. Hotline clinicians offer support to anyone seeking help, identifying how they can best be served and quickly linking them with the most appropriate resources and ensuring they receive the best care possible.