Location and Contact Information
Administrative Building
Office Hours:
Take
P: 512-445-7784
F: 512-440-4081
ombudsman@atcic.org
Provider Complaint Form and Process
If you believe that your privacy rights have been violated by one of the services you recieve at ATCIC, you have the right to file a complaint. You must file your complaint within 180 days of your initial knowledge of the specified event.
Click here to access an online service compliants form.
Alternatively, you may contact:
ATCIC Ombudsman
512-440-4086
TDMHMR Consumer Services and Rights Protection
512-206-5670 or
800-252-8154 (toll free)
P.O. Box 12668
Austin, Texas 78711
Region VI, Office for Civil Rights
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, Texas 75202
OCRComplaint@hhs.gov
Office of Attorney General
P.O. Box 12548
Austin, Texas 78711
800-463-2100 (toll free)
http://www.oag.state.tx.us
Texas Commission on Alcohol and Drug Abuse
800-832-9623 (toll free)
http://www.tcada.state.tx.us/
For complaints against alcohol or drug abuse treatment programs, contact the United States Attorney’s Office for the judicial district in which the violation occurred. To locate this office, consult the blue pages in your telephone book. ATCIC will not retaliate against you if you file a complaint.
