Location and Contact Information
ATCIC Large Training Room
1700 South Lamar
Building 1, Suite 102
Austin, Texas 78704
P: 512-440-4025
F: 512-445-7762
training@atcic.org

All providers are required to complete trainings related to their ATCIC contract requirements. Some ATCIC providers may also need to ensure that persons providing covered services have completed additional specialized trainings and service modalities as specified in their ATCIC contract or by an assigned Contract Manager for special covered Individual-specific disabilities, fundor requirements,  circumstances and/or needs dictate. Questions or comments can be directed to the email or address listed above.

Providers with access to ATCIC’s electronic medical records will be required to attend training on ATCIC's software. Additional pre-service clinical training will be required for the delivery of behavioral health and crisis services including, but are not limited to: 

• Resiliency and Disease Management program (RDM),
• Texas Recommended Authorization Guidelines (TRAG) Assessment,
• Texas Medication Algorithms,
• Co-occurring Psychiatric and Substance Use Disorders (COPSD) competencies,
• Cognitive behavioral therapy (as appropriate), and
• Documentation of assessments, services and treatment planning in the electronic medical record.

Training Requirements

All providers are required to complete trainings related to their contract requirements prior to providing services. Trainings include but not limited to Rights, Abuse, Neglect, Exploitation, Client Grievance and Confidentiality, Deficit Reduction Act Training (Fraud Prevention) and Infection Control.  These training requirements can be completed in one of two ways:

1. On-site Training

   To download a complete listing of ATCIC's training schedule,  click here

2. Web-based Training

   Request web-based training account, click here

Additional Training Requirements

Listed below are additional trainings (based on the provider services) that ATCIC providers are contractually required to complete. These provider training requirements must be completed within 60 days of effective date of contract. Please note that these trainings cannot be competed via web-based training.

Individuals or agencies that provide or complete these trainings independently can provide the Human Recourse Development Coordinator with proof of completion for credit via fax or email (listed above).

1. Standard First Aid with CPR

   Providers may attend CPR certified classes offered in the community or attend a schedule class offered by ATCIC.  ATCIC will only accept American Red Cross or American Heart Association approved certification.
   
   To access ATCIC’s CPR and/or Non-violent Crisis Intervention class schedule (PDF), click here

2. Non-violent Crisis Intervention – Introduction to Verbal Intervention Skills

   Behavioral Management programs may contain elements of Non-violent Crisis Intervention when it is a part of the consumers treatment plan.  ATCIC honors Satori Alternatives to Managing Aggressive Behavior (SAMA), Prevention and Management   of  Aggressive Behavior trainings offered though State of Texas  schools, hospitals or community centers.

Additional Refresher Training Requirements

Network providers must complete a refresher training in Rights, Abuse, Neglect, Exploitation and Client Grievance, Confidentiality and Infection Control, CPR and Non-violent Crisis Intervention each year.  All except CPR and Non-violent Crisis Intervention can be completed by accessing ATCIC's web-based training.

Frequently Asked Questions

Click here for a listing of frequently asked questions for providers on training.