Austin Travis County Integral CareNew Milestones FoundationCentral Texas African American Family Support ConferenceMayor’s Mental Health Task Force Monitoring Committee
 
 
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Providers

Location and Contact Information
Office Hours: 8 AM5 PM
1700 S. Lamar, Suite 101
Austin, TX 78704

Take Capital Metro Transit Bus Route 5
P: 512-445-7731
F: 512-440-4081
Providers@atcic.org

During the Texas Legislature’s 80th Regular Session in 2007, House Bill (HB) 2439 was signed by the Governor. HB 2439 amended Subchapter B, Chapter 533 of the Health and Safety Code to add a new section titled “Local Network Development Plan Creation and Approval.” This house bill, effective Sept. 1, 2007, requires that all Local Mental Health Authorities (LMHA) develop an implementation plan that assembles a network of services providers in which the LMHA, including ATCIC, may only serve as a provider of last resort.

ATCIC has been involved with this development for several years. Functions that support ATCIC’s managed services and managed care operations include: Hospital Continuity of Care, SPOE/Call Center, Utilization Management, Quality Management, Data Analysis, Credentialing, Claims Adjudication and Payment and Provider Relations, Provider Enrollment and Contract Monitoring.

If you are a consumer and have a complaint or concern related to ATCIC services, click here for the Consumer Rights Office. 

For Consumers

If you are receiving services at ATCIC, click here to access a variety of resources including how to change or choose a provider, the provider directory, satisfaction survey, and complaint form.  

For Providers

If you are an ATCIC provider, click here to access to enrollment forms, provider resources, training information, appeal forms and other information.