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Mobile Crisis Outreach Team (MCOT)

Mobile Crisis Outreach Team (MCOT)

Location and Contact Information

Open 24/7
Nadine L. Jay Bldg.
56 East Ave.
Austin, TX 78701 
Take Capital Metro Transit Bus Routes 17, 21 or 22
P: 512-472-HELP (4357)
F: 512-703-1390

Composed of medical and mental health professionals, MCOT responds immediately on-site where a psychiatric crisis is occurring. MCOT is available 24/7 and responds to calls from the home, school, street or clinic.

MCOT is staffed by registered nurses, licensed clinicians and a prescribing clinician who provide crisis assessment and intervention, including medication if needed. After the immediate crisis is resolved, MCOT links each individual with other resources to ensure their safety and continued well-being.

As part of Integral Care’s continuum of comprehensive psychiatric crisis services, the team works closely with PES and the Crisis Intervention Teams (CIT) of the Austin Police Department (APD) and Travis County Sheriff’s Office (TCSO). MCOT provides psychiatric assessments, crisis intervention services, brief follow-up and service linkage to adults and children/youth in non-clinical, community settings.

This unique program was developed in collaboration with the CIT of the APD and TCSO.

Who is Eligible?

Travis County residents.

Joint Comission