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Psychiatric Emergency Services (PES)

Psychiatric Emergency Services (PES)

Location and Contact Information

Nadine L. Jay Bldg.
56 East Ave.
Austin, TX 78701
Take Capital Metro Transit Bus Routes 17, 21 or 22
P: 512-472-HELP (4357)
F: 512-703-1390

On Thursday, October 1, 2015 Psychiatric Emergency Services (PES) at 56 East Avenue changed to an Urgent Care service for mental health crises.

What does this mean?

  • New hours:
    • Monday – Friday: 8 a.m. to 10 p.m.
    • Saturday and Sunday: 10 a.m. to 8 p.m.
  • More staff to help you
  • Follow-up visits after a visit to PES
  • Doctors to help you

How do I get emergency help after hours?

  • Call Helpline: 472-4357 (472-HELP)
  • Visit the Seton Psychiatric Emergency Department at Brackenridge Hospital (601 East 15th Street, Austin, TX 78701) or any hospital emergency room
  • Call 911 if you or someone you know is in immediate danger
  • Call 211 for non-emergency help


Joint Comission