Crisis Services

Integral Care offers mental health crisis support 24 hours a day, 7 days a week on the phone and in the community. Our crisis services help people recover from a mental health crisis and rebuild their well-being. Services are available regardless of ability to pay and can be provided in many languages.

Our Crisis Services

24/7 Crisis Helpline

A helpline for anyone who needs immediate emotional support.

Mental Health Urgent Care

A walk-in clinic for adults and children having a mental health crisis. Counselors are there to help 24 hours a day, 7 days a week.

Crisis Residential and Respite Facilities

Short-term, overnight mental health crisis care provided in a safe environment. Help is available 24/7.

Crisis Counseling and Safety Planning

One-on-one mental health support for people experiencing a mental health crisis.

Emotional Support in Disasters

Mental health crisis services for adults and children who have experienced a natural or man-made disaster. We help at the scene of the disaster.

Suicide Prevention

Information and programs to help prevent suicide in our community.

Mental Health First Aid

A one-day class that teaches people how to help someone experiencing a mental health crisis or showing signs of mental illness.

Community Referrals

Connections to local resources to provide ongoing care and support recovery.

Clinicians in 911 Call Center

EMCOT call center clinicians (C3s) work inside Austin’s 911 Call Center to divert people experiencing a mental health crisis from automatic police dispatch when there’s no imminent risk of harm.

Mobile Crisis Teams

Available 24/7 to respond in the community where a crisis is occurring.

Peer Support Services

Qualified mental health professionals with lived experience providing support every step of the way.

Psychiatric Medication Evaluations

Structured clinical assessments to provide accurate diagnoses, treatment plans, and recommendations for any extra care.

CALL US to learn how we can help you

If you’re experiencing a mental health crisis, call us 24/7 at 512-472-HELP (4357). Press 1 for English, then 1 for mental health crisis support. We’re here 24 hours a day, 7 days a week.

To learn about our other programs and services, call us at 512-472-HELP (4357). Press 1 for English, then 3. We’re here Monday through Friday, from 8am to 5pm. Integral Care can also connect you to trusted community resources.

Call us Explore Crisis services

Innovative care

Integral Care supports adults and children who experience depression, bipolar disorder, schizophrenia, anxiety, substance abuse and intellectual and developmental disabilities. We provide person-centered care. This means we support you in a way that best fits your needs. In other words, we work closely with you to create a care plan that supports your chosen positive health outcomes.

Learn more

Testimonials

“I don’t know that I would be here if it wasn’t for the person on the other end of the Helpline. Please tell her that my daughter’s smile is because of her. Ya’ll are amazing. I’ll probably never speak to her again but she needs to know that.”

“I think it’s okay to stay alive and not hurt myself. It was life and death a few days ago. I will call you guys if I can’t stay safe.”

“The Mental Health First Aid program really delivers techniques for interacting with anyone who is under stress, confused, frustrated or just challenged by a life obstacle. This program was the all-too-rare convergence of real-world material, practical skills and excellent presentation.”

“Integral Care is patient, understanding and empathetic. They did everything they could to help us.”

“Integral Care made me feel like they had all the time in the world to help me.”

“You guys saved my life.”